1)   WhosOn 3.0
WhosOn is a real time log file analyzer. It displays a list of currently active visitors and allows visitors to chat to you. Also includes real time error and exception reporting plus historical reporting via a SQL database.
log analyzer, chat server, real, time, monitoring, SQL, visitor, live help, live support, activity,

 2)   Customers Care 1.0
Customers Care is an Advanced customer management system and a Powerful Marketing tool.At once, it provides you a lot of possibilites and manages/tracks your users/customers, manage mailing lists/ newsletters in a very flexible way.
customer management, mailing list software, newsletter software, email mailing list, order management, newsletter writing, create a newsletter, mailing list manager, write a newsletter, web site visitor tracking,